Optimize the Availability and Performance of Your Databases
Enterprises are dealing with ever-increasing amounts of data that must be accessible round-the-clock. Downtime or delayed data processing due to huge volume of data and its complex management or maintenance can translate into business inefficiency and a reduced customer base.
NaviSite provides efficient database management with heterogeneous solutions to ensure you get the highest quality and best performing databases consistently. We equip you with enterprise-class database management solutions designed to handle the complexities of your ever-changing database needs.
We provide a comprehensive range of database administration services for a spectrum of database products such as Oracle, MS-SQL, and MS Access. Our services cover database administration, implementation, optimization, support, and maintenance and disaster recovery of business-critical databases.
We also have the expertise to offer additional database services, including database reverse engineering, data migration, data warehousing, database replication, and data modeling. Our database specialists create a flexible database environment that is ready to grow with your needs.
Our DBA Service Levels
We offer you multiple levels of DBA support, providing you the flexibility to match these services with your specific business requirements. You can choose from:
- Silver-level Service: Ideal for customers that have an on-site DBA staff, but need additional resources and expertise to troubleshoot critical events on 9x5 basis
- Gold-level Service: Ideal for customers that need some day-to-day management and maintenance support, as well as 24x7 assistance with critical database events
- Platinum-level Service: Ideal for customers that want complete database maintenance, management, and problem resolution support on a 24x7 basis
Key benefits of NaviSite’s Database Management Solutions:
- Reduced Database Risk: When you have trained professionals managing your database, there is less risk of data loss, because our experts can recognize the warning signs of a potential problem and act accordingly to prevent a disaster.
- Increased application availability: Your employees need continual access to your business applications. The experts at NaviSite will manage your database efficiently, making sure that downtime is kept to an absolute minimum.
- Powerful insights into your data: NaviSite offers advanced data reporting software, so you always have the ability to analyze and make the most out of your data.
- Easy access to a team of experts across a variety of database platforms: NaviSite has over 650 experienced professionals on staff. When you use NaviSite as your trusted database management partner, you have access to that team.
- Clear visibility, accountability and control into database applications: NaviSite offers you the patented NaviView customer interface, to provide unmatched insight and control into your database, keeping us accountable and you knowledgeable and in control of your data.
- Quick, efficient, and experienced response to critical issues: A service contract is useless if you can’t get in touch with the people providing the service. As a trusted partner, we pledge quick and efficient responses to all critical issues, whether they come from you or we find them on our own.
Count on us to accelerate the business benefits of your data and reduce the risks to your business.
NaviSite's Database Management solutions include:
- Database installation and configuration
- 24x7 monitoring of an extensive list of database elements
- Database connectivity and hardware support
- Database security and user access management
- Performance tuning and management
- Backup and disaster recovery planning
- Optional database clustering services
- Monthly reporting on database performance and capacity
- Access to NaviSite’s IT management portal - NaviView
- Defined Service Level Agreements
